Terms of Service

These Terms of Service (the Terms) govern the use of the RentTab rental management service (the Service) operated by Kómár János e.v. (registered seat: Kalász utca 15., 6100 Kiskunfélegyháza, Magyarország; tax no.: 66330679-2-23; registration no.: 33970685; email: support@renttab.hu; phone: +36 70 164 9085; the Provider).

1. Subject and formation

RentTab is a web and mobile application supporting the rental workflow: contract and deposit handling, meter readings, utility tracking and settlement, and communication between the parties. The Service is a record-keeping, calculation and tracking aid: it does not provide card payment acceptance for your tenants' payments (it is not a payment service provider), it is not a utility provider, and it does not replace legal, tax or accounting advice. This does not concern the RentTab subscription fee itself, which you pay as described in section 3.

The contract is formed when you submit your registration and accept these Terms. You can review and correct the data entered before submitting; account details can later be changed in settings. The contract language is Hungarian (or English); it is not filed by the Provider and does not qualify as a written contract.

2. Registration and account

• Registration requires accurate data, which you must keep up to date.
• You must keep your credentials confidential and are responsible for activity on your account.
• The Service is free for tenants; landlord/manager features require a subscription (see section 3).
• You must be at least 18 and have legal capacity, or represent an organisation.

3. Subscription, fees and invoicing

• Trial: new landlord registrations include a 1-month (30-day) free trial from the registration date, once per organisation. No payment is taken and no obligation arises during the trial. When it ends without a subscription, the account switches to read-only: your data is kept and viewable, but recording new data requires a subscription.
• Per-unit pricing: the fee is based on the number of actively managed units; the unit price decreases as the number of units grows. Current prices, volume bands and the annual discount are shown on the pricing page and during checkout, as stated there (gross/VAT).
• Term and renewal: subscriptions run for a monthly or annual period and renew automatically until cancelled. A subscription has a single common renewal date; on each renewal the fee is recalculated from the number of active units and the current price list.
• Adding a unit mid-period: when you add a unit or reactivate a paused one, a prorated difference (the amount by which the new unit increases the total fee) is charged for the time remaining until the common renewal date. The amount is shown before you confirm.
• Pausing a unit: a vacant unit (with no live lease) can be paused; no fee is charged for a sleeping unit, its data is kept, and it can be reactivated anytime. On a monthly plan the pause takes effect at the end of the paid month. On an annual plan it takes effect at the next subscription month boundary (a started month counts as paid), and every full month the unit sleeps earns a credit worth the monthly share actually paid for that unit in the annual fee: with several units it is deducted from the next renewal (any excess carries over), and on a single-unit subscription the expiry date is extended by the same number of months instead. Partial months do not count. A sleeping unit keeps its paid slot: adding a new unit in its place is charged pro rata.
• Coupons: the Provider may issue discount codes (e.g. free month, percentage or fixed discount). Coupon conditions (validity, duration) are shown on redemption; coupons cannot be exchanged for cash.
• Invoicing: invoices for web (Barion) subscriptions are issued electronically via Billingo (Billingo Technologies Zrt.). Subscriptions bought through an app store are covered by section 3/B.
• Payment method (web): the web subscription fee is paid by bank card via the secure interface of Barion Payment Zrt. (1117 Budapest, Infopark sétány 1., Hungary). The Provider has no access to card data, which is handled solely by Barion in its PCI-DSS-compliant system. See section 3/A for automatic renewal.
• Fulfilment: performance is immediate — after a successful payment the subscription features are activated automatically, typically within a few minutes. No physical product is shipped.
• Price changes: the Provider may change fees with at least 30 days' prior notice by email. Changes do not affect an already-paid current period, and you may cancel free of charge before the renewal.

3/A. Recurring (token) card payment — web subscription

The web subscription fee is collected by recurring card payment (token payment). At the first payment you grant an authorisation (token) on Barion's payment interface, which allows the Provider to collect later renewal fees through Barion without re-entering your card details. The purpose is to keep your subscription running without interruption, so you do not have to pay manually each period.

• When and how much: at checkout we charge the fee for the period you selected. After that the fee is charged every month on a monthly plan, or once a year on an annual plan, on the renewal date of the subscription period — until you cancel. The exact amount and the charge date are shown during the order process, before payment starts, and your consent is collected separately via a checkbox. The current state of your subscription, the date and the amount of the next charge are available anytime in your account on the Subscription page.
• The amount may change: the fee is calculated per unit, so the next charge may differ from the previous one if the number of your active units changes in the meantime. We email you the expected amount before the charge.
• Advance reminder: before every renewal we email you the expected charge date and amount: 7 days before the charge on a monthly plan, and 30 days and again 7 days before the charge on an annual plan.
• Cancellation and revoking the authorisation: you may cancel the recurring payment anytime, without penalty or justification, using the Cancel button on the Subscription page in your account, or by writing to support@renttab.hu. Cancelling terminates the token authorisation: we start no further charges. The Service stays fully usable until the end of the period you have already paid for.
• Early cancellation of an annual plan: on an annual plan you may also choose immediate cancellation with a refund. In that case the annual discount is lost: the started (used) months are charged at the monthly rate, and the remainder of the amount paid is refunded to the card used. A started month counts as a full month. If the months charged at the monthly rate reach the amount paid, no refund is due.
• On your bank statement: the charge appears under the merchant name Barion Payment Zrt. — not as “RentTab”. This is not an error: Barion is our payment service provider.
• Apple Pay: recurring payment is not supported with Apple Pay, so a web subscription must be started with a bank card.
• Failed charge: if a charge fails (e.g. insufficient funds or an expired card), your account switches to read-only, we notify you by email and retry the charge daily for 7 days. Once a charge succeeds the account is fully usable again, and the next period runs from the original renewal date. If no charge succeeds within 7 days we stop retrying; the account stays read-only and your data is not lost.

3/B. Subscriptions via the App Store or Google Play

In the mobile app you can also subscribe through an in-app purchase on the Apple App Store or Google Play. In that case:

• the fee is charged by Apple or Google to the payment method on file with them, and they issue the receipt; the store's own terms also apply to payment, renewal and refunds;
• you manage auto-renewal and cancellation in your store account settings (iOS: Settings → Apple Account → Subscriptions; Android: Google Play → Payments & subscriptions) — deleting your RentTab account or cancelling on the RentTab website does not cancel a store subscription;
• refunds are requested from the store, under its procedure; the Provider cannot directly refund fees paid through a store;
• store and web prices and plans may differ; section 3/A (Barion token payment) does not apply to store subscriptions.

4. Right of withdrawal and cancellation

If you are a consumer (acting outside your trade, business or profession), you have a 14-day right to withdraw without giving any reason from the date the paid subscription is concluded.

• How to withdraw: send a clear statement to support@renttab.hu or by post to the Provider's registered seat; you may use the model form at the end of these Terms. The deadline is met if you send your statement before the 14 days expire.
• Refund: on withdrawal we refund the subscription fee paid within 14 days of receiving your statement, using the same payment method, at no extra cost to you.
• Store purchases: for App Store or Google Play subscriptions the refund is made by the store (see section 3/B); if that fails, write to us and we will help.
• Businesses too: although the law grants the 14-day withdrawal right to consumers only, the Provider voluntarily extends it, on the same terms, to subscribers acting as a business or company.

Cancellation: in addition, you may cancel anytime; cancellation takes effect at the end of the current period, and fees for the remaining period are not refunded — except when exercising the withdrawal right, on refundable early cancellation of an annual plan under section 3/A, or where the law requires otherwise.

5. Your obligations

• Use the Service lawfully and respect others' rights.
• Only upload data (tenant data, photos, documents) you are entitled to process; you are responsible for its accuracy and lawfulness.
• Check the correctness of the charge items, tariffs, meters, readings, allocation ratios and other settlement parameters you set (see section 6).
• Do not hack, overload, reverse-engineer or misuse the Service.

6. Provider liability and service level

The Provider strives for continuous, secure operation but provides the Service “as is” without guaranteeing error-free, uninterrupted availability. Temporary downtime may occur due to maintenance, development or external causes.

Predefined tariffs and charges: the utility tariffs, unit prices, standing charges and charge items preset in the Service are indicative, recommended values, compiled by the Provider from public sources with reasonable care. They may differ from the prices actually applied (e.g. due to individual contracts, price changes, regional or consumption bands). The authoritative price and consumption are always those set by the utility provider on its own invoice. You are responsible for comparing the tariffs used with the utility invoice and adjusting them where needed.

Settlements: settlement results are calculated from data you enter or approve (charge items, tariffs, readings, allocation ratios, rent, deposit, etc.). The Provider is not liable for incorrect settlements, over- or under-charging, or any dispute or damage towards the tenant or third parties resulting from items you set incorrectly, incompletely or did not check. You must review each settlement before sending it to the tenant; you remain responsible for legal and tax compliance.

Liability cap: the Provider's total liability for any damage in connection with the Service, on whatever legal ground, is limited to the subscription fees you actually paid in the 12 months preceding the event giving rise to the damage. The Provider is not liable for indirect damages, lost profits, data loss, or damages arising from data you entered incorrectly.

These limitations do not apply to liability for breaches caused intentionally or by gross negligence, or causing harm to life, physical integrity or health, and do not restrict rights that consumers have under mandatory law (Section 6:152 of the Hungarian Civil Code).

7. Intellectual property

The RentTab software, code, design, trademarks and content are the intellectual property of the Provider (or its licensors). You receive a non-exclusive, non-transferable licence to use the Service for the subscription term. Content you upload remains yours.

8. Data protection and processing

Processing of your own personal data is described in the Privacy Policy, and cookies in the Cookie Policy.

For tenant and other third-party data recorded in the Service by a landlord, the landlord is the controller and the Provider is a processor under Article 28 GDPR. Accordingly, the Provider:

• processes the data only to provide the Service, on your instructions (your use of the Service's features);
• ensures that persons with access are bound by confidentiality, and protects the data with appropriate technical and organisational measures;
• may engage sub-processors, listed in the Privacy Policy; it gives prior notice of changes to that list, and you may object or terminate the contract;
• assists you with data subject requests and personal data breaches, and notifies you of a breach without undue delay;
• deletes the data on termination as described in section 9, and on request provides the information needed to demonstrate compliance.

You are responsible for having a valid legal basis to record and process tenant data in the Service, and for informing the data subjects.

9. Termination

• You may delete your account anytime. Deleting the account ends a web subscription; a store subscription must be cancelled separately as described in section 3/B.
• The Provider may terminate the contract with 30 days' notice by email; in that case it refunds the unused part of any prepaid period pro rata.
• The Provider may terminate with immediate effect, or suspend or delete an account, for serious breach of these Terms (e.g. unlawful use, attacking the system).
• After termination, data is deleted within statutory retention limits.

10. Changes to the Terms

The Provider may amend these Terms unilaterally. We notify you of material changes at least 15 days (for price changes, 30 days under section 3) before they take effect, by email or in-app. If you do not accept the change, you may cancel your subscription free of charge or delete your account before it takes effect; continued use after that date means acceptance of the amended Terms.

11. Complaints

• You can submit complaints to support@renttab.hu, by post to the Provider's registered seat, or by phone (+36 70 164 9085).
• We investigate written complaints and reply in writing within 30 days of receipt, giving reasons if we reject a complaint. Complaint records are kept for 3 years.
• Complaints directly related to card payment can also be filed with Barion Payment Zrt., and those related to store purchases with Apple or Google.

12. Miscellaneous and disputes

Hungarian law applies. If a complaint is not resolved, consumers may turn to the conciliation board competent for their place of residence or stay, or, on request, the board competent for the Provider's registered seat; they may also initiate proceedings with the consumer protection authority or go to court. The bodies competent for the Provider's seat (Kiskunfélegyháza, Bács-Kiskun County) are:

• Csongrád-Csanád County Conciliation Board (competent for Bács-Kiskun County since 1 January 2024) — Párizsi krt. 8–12., 6721 Szeged, Hungary; phone: +36 62 549 392; email: bekelteto.testulet@cskik.hu; www.bekeltetes-csongrad.hu
• Bács-Kiskun County Government Office, Consumer Protection Department — Szent István krt. 19/A., 6000 Kecskemét, Hungary; phone: +36 76 795 710; email: fogyasztovedelem@bacs.gov.hu

See also the Imprint for authority and contact details.

Annex: Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: Kómár János e.v., Kalász utca 15., 6100 Kiskunfélegyháza, Magyarország; email: support@renttab.hu

I hereby give notice that I withdraw from my contract for the provision of the following service: RentTab subscription (monthly / annual*)
Concluded on (date of payment): …………………
Name of consumer: …………………
Address of consumer and RentTab account email: …………………
Signature of consumer (only if this form is notified on paper): …………………
Date: …………………

* Delete as appropriate.